Troubleshooting the Tomcat installation
If a blank page is displayed, then Tomcat was not installed properly. The most common reason for a Tomcat installation failure is configuring the HTTP/1.1 Connector Port to a port that was already in use.
This file provides detailed information about why Tomcat did not start. For example, consider the following message:
May 28, 2013 11:16:30 AM org.apache.catalina.core.StandardService start SEVERE: Failed to start connector [Connector[HTTP/1.1-80]] LifecycleException: service.getName(): "Catalina"; Protocol handler start failed: java.net.BindException: Address already in use: JVM_Bind <null>:80
This message indicates that Tomcat is configured to use HTTP/1.1 port 80, but this port is already used by another application. To solve this issue:
- Find a port that is not used by another application.
You can use a utility such as netstat to get a list of ports already used.
- Open the %TomcatDir%/conf/server.xml file.
- Look for the <Connector> element for the HTTP/1.1
<Connector port="80" protocol="HTTP/1.1" connectionTimeout="20000" redirectPort="8443" />
- Set the port attribute as appropriate; for
<Connector port="8090" protocol="HTTP/1.1" connectionTimeout="20000" redirectPort="8443" />
- Save and close the file.
- Restart Tomcat.
Contact IXIASOFT Support if you cannot solve the issue.