Search All Documentation
DITA CMS Documentation 4.3
DITA CMS Administrator's Guide
/ Troubleshooting the configuration
Troubleshooting the configuration
This set of topics provides troubleshooting information.
Configure the DITA CMS to resolve keyrefs when generating output
When generating the output for a map, the DITA CMS can now resolve all keyrefs to determine the list of available conditions.
This section describes TEXTML Server and WCR troubleshooting tips.
Resolving system configuration errors
Start the DITA CMS in debug mode
You may need to start the DITA CMS in debug mode to troubleshoot your installation.
Generate a log containing timing values for DITA CMS operations
If you are encountering performance issues, IXIASOFT customer support may request that you configure your DITA CMS to produce the timers log.
Providing information to IXIASOFT Customer Support
When you complete a ticket in OTRS,
's online ticket-reporting system, ensure that you provide all the necessary information related to your deployment and the issue you have encountered.