Log into OTRS for read-only access
During your DITA CMS implementation, IXIASOFT sets up an account for read-only access to OTRS so that anyone at your company can review existing tickets.
- Access OTRS using the following link: http://otrs.ixiasoft.com.
Enter the read-only login.
This login is usually your company name, although this may vary.
Enter your password.
This password is usually the factory-default password.
- Click Login.