Reporting DITA CMS Web installation errors

When you report errors in the installation that you have been unable to resolve, provide information such as the installation log.

Include the following information in the OTRS ticket:

  • Provide the version number of the DITA CMS Web installation package.
  • Provide the name and version of the operating system on which the components are installed.
  • Provide a copy of the properties.txt file.
  • Provide a copy of the installation.log file.